Like every software provider, we also capture, process and use data as part of our service of offering software subscriptions online via the internet and mobile applications. The protection of your personal data as a part of all the service we provide is very important to us. Therefore, we gather, process and use your personal data exclusively in accordance with the Swiss legal regulations.
1. Personal Information we collect and process
Information you provide to us
We only process personal information you have submitted to us voluntarily and that is required to deliver our service to you. We only process data that we have acquired lawfully, i.e. provided by you. This is limited to:
- First name, last name
- IP address for login audit
- Company address
- E-mail address
- Telephone number
In addition, any questions and communication that happened via e-mail is stored.
Information we collect automatically
2. Purpose of the data collection
We need the personal data you provide us for billing purpose and verify if you are elebigle to use our service. In addition, we need the collected data in order to contact you when the service expires or changes are to the service apply
Furthermore, we need your personal data to process the credit card transaction required for subscribing to our service.
We would as well like to keep you informed about future new services we may offer.
3. Transfer of personal data
We will not share your personal data with third parties, unless you have previously given your express permission or unless the transmission is required or permissible by law. We will in particular not sell or otherwise market your data to third parties. Transfers of data to government institutions and authorities is done only within the scope of mandatory national legal requirements.
- Name, Companyname and Address
- Credit card number
- Deposit amount
4. Data Storage
Your personal data is physically stored in a datacentre of Microsoft Azure in the Netherlands. The data is backed up daily and we automatically test the correctness and restorability of the back ups.
Due to legal regulations the credit card transactions have to be kept for a period of 10 (ten) years.
Personal data you provided to us is stored as long as it is legitimate for the purpose outlined in this policy. For instance we may have to reach out to you after your trial or subscription has expired, need to keep track of a subscription reference related to a credit card transaction or would like to update you on new services we may provide in the future.
5. Right of Access, Rectification and Deletion
In case you would like to know which data we store about you, you can send an e-mail to [email protected]
If you desire to rectify data or delete it, you can equally write to us via [email protected] As long as there is not legal requirement to retain your personal data we will immediately delete it after your subscription has ended.
This policy is effective as of August 1st, 2018.